VUI Assessment

AlphaCheck – The speech industry’s only independent VUI assessment program. If you are unsure of your VUI’s performance, VA offers a full range of assessment products. Tuning engagements begin with Voice Architects’ interface assessment program AlphaCheck. Front-ending a remediation program with assessment has several benefits:

  • A clear go/no go decision can be made to engage in a tuning project Hotspots are clearly identified
  • Baseline performance can be established, against which tuning improvements can be judged.
  • Tuning activities can be prioritized, weighing anticipated improvement and expense

QuickCheck is a condensed version of AlphaCheck that is used to validate post-tuning enhancements, and provide performance monitoring in VA’s Managed VUI program.

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Who Uses AlphaCheck?

Enterprises

  • Drill down on customer complaints
  • Prioritize tuning
  • Measure tuning results
  • Best Practices benchmarking
  • Implement service level agreements
  • Acceptance testing

Hosting Companies

  • Focus tuning efforts
  • Compare application component performance
  • Independent assessment of clients
  • Cost justify tuning to clients

Integrators

  • Improve app performance during pilots
  • Outsource monitoring and VUI performance

 

  • Toll-Free: 866-248-6903
  • Local: 503-344-5051
  • Fax: 503-344-5051
  • E-Mail: info@voicearchitects.com