AlphaCheck – The speech industry’s only independent VUI assessment program. If you are unsure of your VUI’s performance, VA offers a full range of assessment products. Tuning engagements begin with Voice Architects’ interface assessment program AlphaCheck. Front-ending a remediation program with assessment has several benefits:
- A clear go/no go decision can be made to engage in a tuning project Hotspots are clearly identified
- Baseline performance can be established, against which tuning improvements can be judged.
- Tuning activities can be prioritized, weighing anticipated improvement and expense
QuickCheck is a condensed version of AlphaCheck that is used to validate post-tuning enhancements, and provide performance monitoring in VA’s Managed VUI program.
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Who Uses AlphaCheck?
Enterprises
- Drill down on customer complaints
- Prioritize tuning
- Measure tuning results
- Best Practices benchmarking
- Implement service level agreements
- Acceptance testing
Hosting Companies
- Focus tuning efforts
- Compare application component performance
- Independent assessment of clients
- Cost justify tuning to clients
Integrators
- Improve app performance during pilots
- Outsource monitoring and VUI performance