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RELATED LINKS
AlphaCheck
SAEF™ Methodology
SAEF™ Discovery & Vision
SAEF™ Deployment
Tuning Services
VA Tools & Methods

AlphaCheck – The speech industry’s only independent VUI assessment program. If you are unsure of your VUI’s performance, VA offers a full range of assessment products. Tuning engagements begin with Voice Architects’ interface assessment program AlphaCheck. Front-ending a remediation program with assessment has several benefits:

A clear go/no go decision can be made to engage in a
tuning project Hotspots are clearly identified
Baseline performance can be established, against which
tuning improvements can be judged.
Tuning activities can be prioritized, weighing anticipated
improvement and expense

QuickCheck is a condensed version of AlphaCheck that is used to validate post-tuning enhancements, and provide performance monitoring in VA’s Managed VUI program.


 


 
  VA Product
Component
.
AlphaCheck
.
QuickCheck
Managed
VUI

  KUI Generation Yes Yes Yes
  Interface Grading Yes No Yes
  Latency Test Yes Yes Yes
  Whole Call Review 100 No Yes
  HotSpot Analysis Yes No Yes
  Trend Analysis Yes Yes Yes
  Problem State Yes Yes Yes
  QuickFix Plan Yes No Yes
  Performance Alerts No No Yes







Who Uses AlphaCheck?

Enterprises
• Drill down on customer
complaints
• Prioritize tuning
• Measure tuning results
• Best Practices
benchmarking
• Implement service level
agreements
• Acceptance testing

Hosting Companies
• Focus tuning efforts
• Compare application
component performance
• Independent assessment
of clients
• Cost justify tuning to
clients

Integrators
• Improve app perform-
ance during pilots
• Outsource monitoring
and VUI performance